PRIVACY POLICY FOR INFORMATION COLLECTED BY LEARNOBOTS PRIVATE LTD. AND ITS WEBSITES: LEARNOSTEAM.COM, SCHOOL.LEARNOSTEAM.COM LEARNOBOTS.COM, APPS AND SERVICES.

Because your privacy is important to us, LearnOBots PVT Ltd. (“we”, “us”, “our”) operates by the principles described herein. We have created this privacy policy (“Privacy Policy”) in order to describe to you our practices regarding the information that we collect and how we use it. By accessing and/or using our websites that post this Privacy Policy, including LEARNOSTEAM.COM, SCHOOL.LEARNOSTEAM.COM, LEARNOBOTS.COM (each, a “Website” and collectively, the “Websites”), our mobile applications (“Apps”) and/or our services from any browser, application, or device you are using (collectively, the “Services”), you consent to the collection and use of your information as we have outlined in this Privacy Policy. Capitalized terms used and not otherwise defined herein shall have the meanings given to them under the Terms of Service.

1. THE INFORMATION WE COLLECT FROM OR ABOUT PARENTS, TEACHERS AND OTHER USERS OF OUR WEBSITES AND SERVICES

2. HOW WE USE AND SHARE INFORMATION THAT WE COLLECT FROM OR ABOUT PARENTS, TEACHERS AND USERS OF OUR WEBSITES AND SERVICES

3. CHILDREN’S INFORMATION

4. COOKIES AND OTHER TECHNOLOGIES

5. LINKS TO OTHER WEBSITES

6. INFORMATION SECURITY

7. ACCESS TO YOUR PERSONAL INFORMATION AND PARENTAL ACCESS RIGHTS

8. CHANGES TO THIS PRIVACY POLICY

9. GOVERNING LAW

10. CONTACT US

We collect information about you directly from you, as well as automatically through your use of our Websites or Services. The information we collect from you will depend on how you interact with us.  When we say “Personal Information” in this Privacy Policy, we mean information that can reasonably be used, alone or in combination with other reasonably available information, to identify a specific individual. Any information combined with Personal Information will be treated as Personal Information.  You are not required to provide us with any information, although we may be unable to provide the Services to you without your information.

We do not knowingly collect Personal Information from children under the age of 13 without appropriate consent.  When we describe how we collect, use and share Personal Information in Sections 1 and 2 below, we are describing how we collect, use and share your information if you are a parent or teacher of one of our users, or another Website visitor over the age of 13     .  For information about how we collect, use and share information from children, please see “Children’s Information” below.

1. THE INFORMATION WE COLLECT FROM OR ABOUT PARENTS, TEACHERS, AND OTHER USERS OF OUR WEBSITES AND SERVICES

If you are a parent or teacher of one of our users, or another visitor to our Website or user of our Services over the age of 13, we collect the following information from or about you:

INFORMATION YOU PROVIDE DIRECTLY

• Registration and Payment. We collect Personal Information through your registration for and/or use of the Services. For example, during the registration process we will ask you for your name and the name of your institution or organization, your e-mail address, the physical address of your institution or organization, the phone number of your institution or organization, and other information related to the Services. We may collect billing and account information for credit cards, payment cards or other payment systems from you if you purchase a paid version of our Services and we may share this information with our third party billing and payment processors. We do not store credit card or payment card numbers as billing and processing are handled by service providers retained by LearnOSTEAM, such as billing and payment processors.  Your use of such services are subject to the terms of service and privacy policy of such service providers.
• Authentication Details. In order to create an account, we collect from a parent a child’s username and display name (which cannot contain full name or an email address), and a password. In addition, we request from the parent the child’s age for our internal analytics purposes; although parents are not required to provide this information.
• Customer Services and Other Communications. We collect Personal Information when you contact our customer support, send us other communications, or sign up for newsletters or special offers.
• User Generated Content. Our Websites offer a blog and community forums to allow you to learn more about us. These areas of the Websites are intended for parents and teachers. You are not required to share Personal Information, but if you choose to do so, it may be published, read, collected, and used by others who access the blog or forums. We are not responsible for any Personal Information you choose to submit in blogs or any other publicly accessible service or area of our Websites. To request removal of your Personal Information from our blog or community forums, contact us via email at contactus@learnobots.com.
• Testimonials. We may post our own customers’ testimonials on our Websites or Apps, which may contain Personal Information.  In some cases, parents may provide testimonials regarding their child’s experience on our Website or App. We will obtain a customer’s consent to post the customer’s (or the customer’s child’s) name, picture and testimonial (unless such information was already made public by the customer).

INFORMATION WE COLLECT AUTOMATICALLY

We automatically collect the following information about your use of our Website or Services through cookies, web beacons, and other technologies: your IP address, web pages that you visit, referring, website, types of browsers, operating systems, and/or devices you are using, settings, information regarding your mobile network (such as carrier name, phone number), other data normally stored in website logs, site usage, and whether you opened emails you received from us. Please see the section “Cookies and Other Technologies” below for more information.

2. HOW WE USE AND SHARE INFORMATION THAT WE COLLECT FROM OR ABOUT PARENTS, TEACHERS AND OTHER USERS OF OUR WEBSITES AND SERVICES

Except in a business transaction as described herein, we never sell or rent your personal information.

If you are a parent or teacher of one of our users, or another visitor to our Website or user of our Services over the age of 13, we may use and share your information in the following ways:

• Transactional Purposes. We use and share your information to provide the Services, to audit and improve our Services, and in accordance with the uses set forth in our Terms of Service.
• Promotions and Information. We may occasionally inform you of new features, functionality, services and products, and other promotions from LearnOSTEAM or our affiliates, as well as send you periodic updates, tips and newsletters. You may opt-out of receiving these communications from us by following the unsubscribe instructions included in each communication. Note that regardless of your election, we may continue sending you notices to update you on revisions made to this Privacy Policy or to our Terms of Service.
• Affiliates. We may share information with our parent company or other affiliates.
• Service Providers. We may use and share information with our service providers, including those that help us operate our Websites, Apps and Services (e.g., cloud services providers, email distribution service providers, billing and payment processors, and other similar service providers). When we use such service providers, we restrict them from using or disclosing your information, except as required to perform services on our behalf or to comply with legal requirements. Personal Information of our users will not be shared with third parties for marketing purposes.
• Legal and Compliance Purposes. We may share information with third parties when complying with legal process, to protect our intellectual property and other legal rights, to prevent fraud or imminent harm, and secure of our Services. We reserve the right to disclose your information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a law enforcement order, such as a search warrant, judicial proceeding, or court order. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our Terms of Service.
• Aggregated or Anonymous Data. We may use and disclose anonymous or aggregated information about our users to potential business partners, investors, or the public, or use it for research or analytics purposes.
• Business Transactions. We may share Personal Information with our parent, subsidiaries and affiliates, and investors primarily for business and operational purposes so long as any recipient agrees to comply with this Privacy Policy and applicable law with regard to such Personal Information. In the event that LearnOSTEAM goes through a business transaction, such as a merger, acquisition by another company, or sale of all or a portion of its assets, bankruptcy, or other corporate change, including, without limitation, during the course of any due diligence process, your information, including Personal Information, will likely be among the assets shared and transferred. You will be notified via email and/or a prominent notice on the Services of any completed change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information. This Privacy Policy will become binding upon the new owner of the information until amended.

Except as described herein, we do not disclose your information or share it with third parties.

We will retain your information for as long as your account is active or as needed to provide our Services. You may cancel your account at any time via the interface of the Services. If you encounter any problem in cancelling your account and you wish that we no longer use or hold your information, please contact us via contactus@learnobots.com. When you send an email or other communication to LearnOSTEAM, we may retain those communications in order to process and respond to your requests and improve our Services. Please do not send us any communication containing confidential information. Since we are not able to evaluate whether such communication contains confidential information or not, we will use the information in accordance with this Privacy Policy, but we will not be in a position to protect your information as confidential.

3. CHILDREN’S INFORMATION

As stated above, you must be at least 13 years old to independently sign up for our Services. We do not knowingly collect Personal Information directly from visitors under the age of 13. We only collect Personal Information through our Services from visitors under 13 where we have received confirmation that the student’s school and/or teacher obtained the required consent for that student to use our Services and disclose the Personal Information, or where the parent of a child has signed the child up to use the Services and provided the necessary consent. If you believe that we may have unintentionally collected Personal Information from a child under the age of 13, please contact us immediately at contactus@learnobots.com.

The Children’s Online Privacy Protection Act (“COPPA”) requires that we obtain parental consent before knowingly collecting Personally Identifiable Information (as defined under COPPA, “PII”) online from children who are under the age of 13. To comply with COPPA, we adhere to the following practices:

• You must be at least 13 years old in order to independently gain access to and join our Services. If you are under 13 years old, to use our Services, your parent or guardian needs to create an account for you or you need to have a classroom code from your teacher and join a classroom.
• We do not knowingly or intentionally collect or solicit PII from children under the age of 13 through our Services unless we have received consent (via our Services and in accordance with our Terms of Service) from the child’s parent or guardian or in case of an educational institution, from the school administrator and/or teacher. As described in more detail above, ordinarily, we collect a child’s username and display name (which cannot contain full name or an email address), a password, and the child’s age. We also collect data showing child’s usage of the Services and progress.
• We do not sell any PII of children under the age of 13 to any third party. We may share children’s PII with service providers, who process this information on our behalf to support our internal operations.
• A parent, guardian, school administrator, or teacher, as applicable, can view, edit or delete all information associated with a child’s account, which is connected to that grown-up’s account through their dashboard, by clicking “my account” or by accessing the “classroom” (if the grown-up is a teacher).
• We do not require children under 13 to disclose more information than is reasonably necessary to participate in our Services, and we do not retain PII from children under 13 years of age longer than is reasonably necessary in order to fulfill the purpose for which it was collected.
• As a parent of a child under the age of 13, you have parental access rights outlined in section 7 of this Privacy Policy.

You are not required to provide us with any information about children under 13, although we may be unable to provide the Services without that information.

We collect the following non-personal information from children as described in more detail below:

• The data we collect about children’s activity on our site is linked back to their parents’ account for tracking purposes, so parents can see their children’s progress in the different courses. Parents can see the percentage of each course completion, how many courses were started, the total number of solutions submitted by the child, the projects created, amount of time spent on site daily, and the level of proficiency reached in each coding concept.


• Information We Collect Automatically. We automatically collect the following information from children who use our Website or Services through cookies, web beacons, and other technologies: IP address, web pages that they visit, referring, website, types of browsers, operating systems, and/or devices they are using, settings, information regarding their mobile network (such as carrier name), other data normally stored in website logs, site usage. Please see the section “Cookies and Other Technologies” below for more information.



We use and share the information we collect from children for the following purposes:



• Transactional Purposes. We use and share your information to provide the Services, to audit and improve our Services, and in accordance with the uses set forth in our Terms of Service.
• Affiliates. We may share information with our parent company or other affiliates.
• Service Providers. We may use and share information with our service providers, including those that help us operate our Websites, Apps and Services (e.g., cloud services providers, and other similar service providers). When we use such service providers, we restrict them from using or disclosing your information, except as required to perform services on our behalf or to comply with legal requirements. Personal Information of our users will not be shared with third parties for marketing purposes.
• Legal and Compliance Purposes. We may share information with third parties when complying with legal process, to protect our intellectual property and other legal rights, to prevent fraud or imminent harm, and secure of our Services. We reserve the right to disclose information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a law enforcement order, such as a search warrant, judicial proceeding, or court order. We may also retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our Terms of Service.
• Aggregated or Anonymous Data. We may use and disclose anonymous or aggregated information about our users to potential business partners, investors, or the public, or use it for research or analytics purposes.
• Business Transactions. We may share Personal Information with our parent, subsidiaries and affiliates, and investors primarily for business and operational purposes so long as any recipient agrees to comply with this Privacy Policy and applicable law with regard to such Personal Information. In the event that LearnOSTAM or LearnOBots goes through a business transaction, such as a merger, acquisition by another company, or sale of all or a portion of its assets, bankruptcy, or other corporate change, including, without limitation, during the course of any due diligence process, a user’s information, including Personal Information, will likely be among the assets shared and transferred. Users will be notified via email and/or a prominent notice on the Services of any completed change in ownership or uses of their Personal Information, as well as any choices they may have regarding their Personal Information. This Privacy Policy will become binding upon the new owner of the information until amended.

4. COOKIES AND OTHER TECHNOLOGIES

COOKIES

Like many other websites and apps, we use “cookies” (a small file sent to your computer by a website or device to allow the website or app to store information which uniquely identifies you) or other similar software to collect data in order to assist our users and provide them with a more personal experience when visiting our Websites or Apps. For example, cookies help our systems recognize you if you return to our Services shortly after exiting them.      You can always disable cookies in your browser’s or device’s settings, but please note that if you do so, some (or all) of the features and functionality of our Services may not be available to you.

DO NOT TRACK

Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed above.

ANALYTICS

We use automated devices and applications, such as Google Analytics, to evaluate usage of our Websites, and, to the extent permitted, our Services. We also may use other analytic means to evaluate our Websites and Services. We use these tools to help us improve our Websites’ and Services’ performance and user experiences. The entities operating these tools may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services in accordance with their own privacy policies. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy. You can also download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.

5. LINKS TO OTHER WEBSITES

Our Websites and/or Apps may include links to other websites and/or apps whose privacy practices may differ from our own practices. For example, community pages may be available to users in a private group on social media platforms such as Facebook.  If you submit Personal Information to any of those sites, including the community forum, your information is subject to the privacy statements of those sites. We encourage you to carefully read the privacy statement of any website you visit. We store the information we collect with Amazon Web Services (“AWS”) and we encourage you to review the AWS Terms of Service and Privacy Policy, as we will not be responsible for what AWS does with the information.

6. INFORMATION SECURITY

We take information security very seriously. We use industry customary security measures designed to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These measures include internal reviews of our data collection, storage and processing practices and security measures. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security.

We restrict internal access to Personal Information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our Services. These individuals are bound by confidentiality obligations and we require all of them to agree to use your Personal Information solely for the purpose for which we provided it to them and in accordance with our Privacy Policy.

In the event that we become aware of a data breach impacting your Personal Information, we will provide notification in compliance with all applicable laws. For example, we may post a notice on our homepage or elsewhere on the Services, and may send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

We have procedures in place that are designed to stop threats that may expose Personal Information, restore Services to full functionality, and document and take proactive steps to prevent the incident from happening again. We will also preserve necessary evidence for investigation by security professionals and law enforcement as appropriate. In the unlikely event of an unauthorized disclosure of records, we will follow our security incident response procedures, which articulate how to report the problem to internal and external stakeholders, including individuals and, if applicable, law enforcement personnel. Our process includes investigating who may have been impacted and the data that may have been accessed, informing affected customers, where required, and taking steps to prevent the incident from happening again as appropriate.

If you have any questions about security on our Services, you can email us at contactus@learnobots.com.

7. ACCESS TO YOUR PERSONAL INFORMATION AND PARENTAL ACCESS RIGHTS

To make any requests for access, changes to your child’s account,      the removal of Personal Information collected about you or your child from our Websites or Services (as applicable), or to request that we stop the further collection or use of your or your child’s Personal Information in connection with the Websites or Services (as applicable), please contact us at contactus@learnobots.com. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Websites for a period of time.

8. CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Privacy Policy from time to time, so please review it frequently. If we make material changes to this Privacy Policy, and you are a registered user of the Services, we will notify you by email. We will obtain prior parental consent if any changes we make to this Privacy Policy affect users under the age of 13 in a way that requires such consent under COPPA or other applicable law.

9. GOVERNING LAW

This Privacy Policy shall be construed in accordance with and governed for all purposes by the substantive laws of the State of Pakistan without regard to conflicts of law provisions. You agree that any claim or dispute you may have against the Company and its affiliates, directors, officers, employees and representatives must be resolved by a court located in Islamabad, Pakistan, and waive any jurisdictional, venue or inconvenient forum objections to such courts.

10. CONTACT US

If you have any question about our security on our Services, our Privacy Policy or privacy practices, please contact us using the following information and we will use commercially reasonable efforts to promptly respond:

contactus@learnobots.com

NSTP, NUST, Sector H-12, Islamabad, Pakistan

+92-315-3333494